Shipping policy

Shipping Policy
Effective Date: April 19, 2025

Thank you for shopping with StepOutsideApparel. Below you'll find everything you need to know about how we process, ship, and deliver your order.

All orders are processed within 3–5 business days (Monday through Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information once it ships.
Orders cannot be modified or canceled once they have entered processing.

We currently ship to all 50 U.S. states, including California.
Standard shipping typically takes 3–7 business days after processing.
Shipping times may vary depending on your location and the carrier's performance.

We primarily use major carriers like USPS, UPS, and FedEx, based on the most efficient method for your location.

Shipping rates are calculated at checkout based on weight, destination, and shipping speed.
Free shipping may be offered during promotions or on orders over a certain amount (if applicable — details will be stated on the site).

Once your order ships, you will receive a tracking number via email.
You can track your order using the link provided in the email or directly through the carrier’s website.

Once your package is in the hands of the shipping carrier, we are not responsible for delivery delays, missed deliveries, or stolen packages.
If your order shows as delivered but you did not receive it, please first check with neighbors or your local post office. If it cannot be located, contact us and we’ll do our best to assist you.

Please ensure your shipping address is complete and correct at checkout. We are not responsible for packages sent to incorrectly entered addresses.

If you have any questions or concerns about shipping, reach out to us at:

StepOutsideApparel
📧 Email: istepoutsideapparel@gmail.com

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